Delivery
We only deliver in the UK.
- *Free Delivery Exclusion Zones Apply
Free delivery service is available for orders above £100 to the vast majority of UK customers. Orders below £99.99 are charged at £6.99. Certain UK postcodes do not qualify for our free delivery service and customers in these areas may be required to pay a supplementary delivery fee. The current free shipping exclusion zones include postcodes in the following areas: Channel Islands, Northern Ireland, Isle of Man, Isles of Scilly, Scottish Highlands & Islands. Please contact us at if you have any questions or concerns
- Order Confirmation
As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact the suppliers or our own warehouse facility to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know. Typical delivery will be between 2-7 business days.
- Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at sales@outcamping.co.uk so that we can help.
- Damages
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to sales@outcamping.co.uk so that we can open an insurance claim on your behalf.
- Cancellations
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item.